FAQ’s

Reachmark Global Training Institute is based in Johannesburg. We run both inhouse courses at client convenient venues as well as open public courses at our conference centre in Johannesburg. All the training administration is done through our office in Johannesburg. Course Facilitators and exact venue will be confirmed a week or two from the training date once the minimum numbers are met.

Reachmark Global Training Institute runs over 80 accredited short courses ranging from Management, interpersonal, Administration, Customer Service and even Secretarial courses. These run as customised on-site training courses or open public courses. Reachmark Global also has accredited qualifications by Services Seta, Transport Seta, Wholesale & Retail Seta as well as LG Seta, ETDP Seta, PECB, QCTO, MICT Seta accreditation.

At Reachmark Global, we understand that not all clients have the same needs. As a result, we are flexible enough to customise any of our offerings to suit our clients’ diverse needs. This is only suitable for company programmes with a minimum of 6 people.

Reachmark Global Training Institute is a Level 1 BBBEE Company with 100% black ownership.

Reachmark Global Training Institute (Pty) Ltd is accredited with the following Setas: Services Seta, Transport SETA, Wholesale & Retail Seta, LG Seta, ETDP Seta, MICT Seta, PECB, QCTO.

Reachmark Global Training Institute offers accredited, unit standard based courses which are accredited by Seta. Learners get course credits on successful submission of the portfolio of evidence. Two training courses: Project Planning and Document Management contribute to CPD points.

• You qualify for BEE points;
• You can claim back your Skills Levy from your Seta;
• You can claim tax rebates from SARS on learnerships on submission of all required documents.
• You get formal recognised certificates.

All bookings must be in writing through email: richmatanda@reachmarkglobal.co.za or phone: 010 448 4113/083 336 1112. You will then receive the venue details as well as an invoice/quotation with which you must make payment or generate a purchase order before the start of the course. No verbal bookings will be accepted.

Reachmark Global Training Institute requires an approved Purchase order number. Alternatively, you can make arrangements with us by contacting any of our sales consultants.

All Reachmark Global courses generally start from 08h00 to 16h00 each day. However, different time frames can be arranged for in-house courses where necessary.

Yes, parking is available for free at all our training venues.

If you have 3 learners attending simultaneously, we can arrange for a discount to our public courses. Should you have a group of 6 or more delegates, we can arrange on-site training and favourable discounts. Kindly confirm the group size for a formal quotation and email us on richmatanda@reachmarkglobal.co.za.

Public courses can only proceed if we receive a minimum of 5 people by the booking deadline day. As a result, Reachmark Global Training Institute reserves the right to cancel or postpone training events due to unforeseen circumstances per the terms and conditions agreed to upon registration. The decision as to whether the training is to be held or not is made no later than two weeks prior to the start of the training (minimum number of participants). If the training is canceled, registered participants will be notified in writing. The training course will be rescheduled, if possible.

Kindly notify our sales consultant in writing immediately should you be unable to attend any course you have booked for. You may send a replacement learner in your place (kindly inform us of the new learner’s details in writing).

You may cancel or transfer once at no charge to another course, provided you do so in writing at least 4 working days before the course. Transfers within 3 working days before the start of the course will be charged a late transfer fee as per our terms and conditions.

Learners will receive a delegate training manual which they will take with after the course, an Reachmark Global pen, attendance certificate as well as an 8 gig USB. Learners will receive tea/coffee on arrival, mid-morning snacks, afternoon tea as well as full buffet lunch on each day of the training.

Reachmark Global Training Institute provides for full assessment of the learner for each course to ascertain whether competence has been attained. Each learner is to submit a full portfolio of formative assessment (in-class exercises in a workbook) and summative assessments (written assignment for the course). The assignments are due 30days from the last day of the course. All assessments will be marked within a one month period of receiving the assignments.

On-Site Assistance
For an hourly or daily rate, we provide a facilitator to be on-site for evaluation and coaching assistance for learners to help them complete their POE’s.

Over the phone help with completing POE’s and coaching,

Yes we are registered on the CSD

A learnership is a structured learning programme which combines theoretical knowledge and practical skills in the workplace leading to a qualification registered on the National Qualifications Framework(NQF). It mainly covers the following:

– A structured learning component (theoretical training)
– Practical work experience (on-the-job training)
– It must lead to qualification if completed successfully
– It must relate to an occupation

Learnerships are usually up to 1 full year maximum though in some cases it can be done in less than a year.

Learners may be existing employees 18.1 or new entrants 18.2 (Unemployed Learners)

A number of learnerships require learners to have at least the National Senior Certificate or National Certificate. Learners must ensure that they satisfy all entry requirements of that learnership as determined by the qualification requirements of that learnership. Learners must further satisfy the selection criteria determined by the company taking on the learner. The employer must pay skills levies to its Seta.

• Serves as an entrance into the industry for unemployed learners.
• Increase access to employment opportunities;
• Acquisition of the theory & practical training relevant to the occupation, as well as the ability to apply learning in the real work situation.
• Practical relevance of what you are learning to work context i.e. Management Skills /Project Management
• Provide easy access to learning with peers as it is outcomes based
• Assists Employees with mapping their career path & Self-Development within the organization
• Provide a monthly stipend to unemployed learners while they learn
• Employee receives formal qualification registered with SAQA (South African Qualifications Authority)

• Gain points on the BBBEE score card on Skills Development – up to 5 points
• Tax Incentives from SARS as well as increased grant disbursements from the Skills Levy contributions (WSP – Mandatory Grants )
• The tax rebate is R80,000 off your income when submitting your annual income tax return, which comes to R22,400 per learner
• Raises the skills levels of employees while improving work performance, productivity and quality
• Enables the organization to benchmark against national & international standards thereby providing a competitive advantage
• Are a vehicle to address employment equity targets…
• Address skills gap and target particular training interventions
• Enables employer to create a talent pool in line with succession planning

A legal document binding three parties namely: the employer, training provider and the learner.

1. Employer, Learner, and Training Provider signs the Learnership Agreement.
2. Service Provider/Employer upload the LA on the Seta SMS and submit 1 original copy to the seta. Certified copies ID & Matric (for disabled learners – Medical Letter stipulating disability)
3. Receive the Learnership Agreement
4. Register the agreement on the Learnership Agreement Register.
5. Administrator verify the Learnership Agreement.
6. Forward to Regional Coordinator for reverification and stamp of approval.

Your company can receive funding from the Seta’s discretionary funds. Or you can do an unfunded learnership, where the company pays for the learnership. Speak to the Reachmark Global Learnership Manager to assist your company with this process.

Yes, we do provide the learnerships. Only learners registered through corporate institutions can undertake learnership training at Reachmark Global Training Institute. Reachmark Global offers 8 learnership programmes.

You need to submit the necessary documentation, such as Annual Training Reports (ATR), training registers, and Workplace Skills Plan (WSP). Your levies must be paid up to date and you must have trained your employees with an accredited training provider. Companies need to submit their workplace skills plan online with your Seta before the 30th April each year.

You claim your R22,400 tax rebate per learner by submitting an IT180 form for each learner with your company’s final income tax submission to SARS.